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พัฒนาความสามารถในอาชีพของคุณ

ประกาศรับสมัครงาน

เราเชื่อมั่นว่า บุคลากรเป็นทรัพยากรที่สำคัญที่สุด เราจึงให้ความสำคัญอย่างยิ่งกับการพัฒนาทรัพยากรบุคคล โดยไม่คำนึงถึงเพศ, เชื้อชาติ และสัญชาติ หากคุณมีความมุ่งมั่น ทุ่มเทในการพัฒนาตนเองอย่างต่อเนื่อง เราขอเชิญคุณมาร่วมเป็นส่วนหนึ่งในการขับเคลื่อนองค์กรของเรา

 ติดต่อฝ่ายทรัพยากรบุคคล

บมจ. ซมโปะ ประกันภัย (ประเทศไทย)

1152 อาคารปัน ชั้น 23, 24 ถนนพระรามที่ 4 แขวงคลองเตย เขตคลองเตย กรุงเทพฯ 10110

โทรศัพท์: 02-119-3000  ต่อ 1612 หรือ 1615

อีเมล: recruit@sompo.co.th 

 

 

ตำแหน่งงานที่เปิดรับสมัคร

 

Accident & Health Claims Officer

Scope & Responsibilities

'In addition to the responsibilities outlined above for P&C Claims, focus on the following areas which are specific for A&H Claims due to large volume and use of third party networks. In particular usage of data and analytics is critical to identify the potential areas of leakage and productivity challanges.

 

Team Collaboration and External Partnerships

- Coordinate with other departments such as underwriting, legal, and customer service to streamline the claims process and resolve complex issues.

- Maintain and build relationships with medical networks, hospitals, clinics, and rehabilitation centers to ensure efficient service delivery and support.

- Work with TPA's to ensure accurate and timely assessment and payment of claims

- In the case of severe accidents or long-term illnesses, provide guidance and support for rehabilitation services or long-term care options.

 

Risk Management & Compliance

- Monitor and assess potential risks within the portfolio of A&H claims to protect the company from excessive losses.

- Work with healthcare providers and TPAs to manage the cost of medical treatments and reduce the overall claims burden on the company.

 

Customer Experience & Compaint Management:

- Maintain clear, consistent, and empathetic communication with policyholders throughout the claims process. Regularly update claimants on the status of their claims, from the initial submission to final settlement.

- Effective an simplify the claims processes i.e. claim submission, online tracking, and ensuring that required documentation is clear and optimal.

- Follow up with claimants post-settlement to check if they are satisfied with the claims process and offer assistance for any future needs.

 

Key Skills and Competencies:

'- Expertise in motor insurance policies, claims handling, and compliance with legal and company policies.

- Strong communication skills, with the ability to empathize, resolve issues, and maintain positive customer interactions.

- Ability to assess claims, identify discrepancies, and make informed decisions with strong attention to detail.

- Effectively prioritize tasks, manage multiple claims, and ensure timely processing and settlement.

- Work seamlessly with internal teams like adjustors, FNOL, and payment teams to ensure smooth claim handling.

- Ability to detect potential fraud, escalate suspicious claims, and resolve issues promptly.

- Stay updated on industry trends, regulatory changes, and adapt to evolving claims processes.

Manager – Financial Controller

Key Job Responsibilities

Leadership and Management:

  • Lead, mentor, and manage the accounting team, including recruitment, training, and conducting performance evaluations to foster a productive and high-performing department.
  • Oversee day-to-day accounting operations, ensuring the effectiveness of processes and continuously striving to improve productivity and efficiency.
  • Develop and implement accounting policies, procedures, and controls to ensure compliance with regulatory requirements and industry standards.
  • Collaborate with management and regional teams to align financial operations with the company’s strategic direction and objectives.

Financial Reporting:

  • Ensure timely and accurate preparation of financial statements, including forecasts, for internal and external stakeholders such as the Office of Insurance Commission (OIC), tax authorities, and others.
  • Prepare detailed financial analysis to identify key performance trends, suggest areas for improvement, and provide insight to leadership for decision-making.
  • Manage the closing of local and group reporting monthly accounts, ensuring financial and management reporting is completed timely and accurately.
  • Coordinate and oversee external audit processes, liaising with auditors and addressing any issues or concerns to ensure smooth audit completion.
  • Support in treasury and cash management to optimize investment income and financial performance.

Compliance and Risk Management:

  • Ensure compliance with TFRS, IFRS, group and local accounting policies, as well as all other applicable regulations and standards.
  • Implement and monitor internal controls to safeguard company assets, minimize financial risks, and ensure the integrity of financial reporting.
  • Stay up-to-date with changes in accounting standards, OIC regulations, and other applicable laws, and adapt company policies and procedures accordingly to ensure ongoing compliance.
  • Uphold integrity and ethical standards in internal staff and business partner practices.

Strategic & Financial Planning:

  • Collaborate with the other relevant stakeholders and leaders to support strategic financial planning and decision-making.
  • Work closely in the development of the company’s annual budget and financial forecasts.
  • Provide financial insights and analysis to support business strategy and operational decisions.

 

Systems and Technology

  • Oversee the use of financial systems, ensuring they meet business needs and enhance reporting capabilities.
  • Identify opportunities to improve financial processes through automation and technology.
  • Lead or support the implementation of financial software or system upgrades.

 

Knowledge and Competencies Required

 

  • Bachelor’s degree in Accounting; CPA preferred.
  • Proven experience (typically 7-15 years) in accounting or finance roles, with at least 3 years in a managerial or leadership capacity.
  • Strong knowledge of TFRS and IFRS and internal controls. Knowledge in IFRS 17 would be advantageous.
  • Experience with accounting software and ERP systems; familiarity with SUN system is a plus.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication and interpersonal skills, with the ability to interact effectively with senior management, external auditors, and other stakeholders.
  • Proven track record of leading and developing high-performing teams.
  • Good command of both spoken and written English.
Manager - Motor UW & Product Development

Job Title:                            Manager - Motor UW & Product Development

Department:                     Underwriting & Product Development

Grade:                                Manager or above

Reporting Manager:       Chief UW Officer

Team Size:                         6 to 10

 

Job Overview:

The candidate will be responsible for leading the underwriting and product development for all motor insurance products, motor related insurance products through all channels and business model from group motor fleet, individual broker, dealership and business partner.  The candidate is reporting to Chief UW Officer.  It will include evaluating risks, developing new motor product set up, motor quote and ensuring that existing products remain competitive and comply with regulations. The candidate will be required to collaborate with various departments, including but not limited to actuarial and pricing, claims, marketing, and sales, to drive the growth and profitability of the motor insurance portfolio.

Key Responsibilities:

Underwriting Leadership:

  • Manage the underwriting team in evaluating and assessing risks for motor insurance products, motor related insurance products.
  • Develop and implement underwriting guidelines, policies, and procedures.
  • Ensure underwriting decisions are made in a timely and accurate manner.
  • Monitor the performance of the underwriting portfolio and implement strategies to improve profitability.
  • Train and mentor junior underwriters to enhance their skills and knowledge.

Product Development:

  • Identify market trends and opportunities for new products and motor insurance scheme.
  • Lead the development and implementation of new products, from concept to launch.
  • Work with actuarial and marketing teams to develop pricing strategies and promotional plans.
  • Ensure all products comply with relevant regulations and industry standards.
  • Conduct regular reviews of existing products to ensure they remain competitive and meet customer needs.
  • Regularly review policy terms and conditions to ensure they are complying with regulatory standards and reflect current and emerging market trends.

Collaboration and Communication:

  • Collaborate with actuarial, claims, marketing, sales, and other departments to ensure cohesive product strategies.
  • Communicate product and underwriting strategies to internal and external stakeholders.
  • Represent the company at industry events, conferences, and meetings.
  • Provide insights and recommendations to senior management regarding product performance and market opportunities.
  • Collaborate with legal and compliance teams to ensure all policy documents meet legal and industry requirements.

Process Optimization:

  • Design and implement efficient and effective underwriting processes to enhance competitiveness.
  • Continuously review and improve underwriting workflows and procedures to increase productivity and reduce turnaround times.
  • Utilize technology and automation tools to streamline underwriting processes and improve accuracy.
  • Ensure underwriting processes are scalable and adaptable to changing market conditions.

Qualifications & Experience:

  • Bachelor’s degree in insurance industry, business, Finance, or a related field.
  • Professional certification in underwriting (e.g., CPCU, ARe, AU) is a plus.
  • Minimum of 10 years of experience in motor insurance underwriting and product development.
  • Understanding of the Thailand motor insurance industry, insurance market and regulation are preferable.
  • Previous experience and the ability to manage and mentor a team is preferable.
  • Ability to speak both English and Thai is preferable.

Skills:

  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in underwriting software’s and tools.
  • Strong organizational skills to lead product development and manage multiple projects.
Marketing Executive

Roles & Responsibilities
 

  • Ensure client’s needs are met on a day-to-day basis for responsible accounts.
  • Identify client’s risk for determining pricing/coverage.
  • Prepare insurance quotation and negotiate proposed terms and condition with our underwriter for renewal insurance policy and new business.
  • Ensure that the policies are checked and delivered to the client on a reasonable time.
  • Prepare a sale presentation or sale engagement to each account.
  • Carry out a variety of other administrative tasks as assignment.

 

Candidate Specifications
 

  • Bachelor’s degree in major insurance is preferable.
  • Insurance experience at least 3-5 years and take care of corporate accounts, however fresh graduates are also welcomed.
  • Non-life insurance experience
  • Fair in English skills (Speaking, Writing and Reading)
  • Computer skills in MS office, MS Word, MS Excel, MS PowerPoint etc.
Pricing Executive

Roles & Responsibilities

  • Assist in the development of pricing models and strategies for personal lines insurance products.
  • Analyze historical data and trends to assess risks and support pricing decisions.
  • Support the rate-making process including data preparation, model building, and validation.
  • Collaborate with the underwriting and product development teams to implement competitive pricing structures.
  • Participate in the preparation of rate filings and documentation for regulatory compliance.
  • Provide analytical support for other actuarial functions such as profitability analysis.
  • Ensure accuracy and timeliness of portfolio management activities.

 

Candidate Specifications

  • Bachelor's degree in Actuarial Science, Statistics, Mathematics, Economics, or a related field.
  • At least 3 years of experience in the insurance or reinsurance industry (ideally non-life).
  • Strong professional background in actuarial science and a proven track record in portfolio management.
  • Work experience on GLM modelling.
  • Proficiency in actuarial software and tools (e.g., SAS, R, Python, EMBLEM, SQL).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, team-oriented environment.
Property & Misc. UW & PD Specialist

Roles & Responsibilities

  • Provide the underwriting quote to the Marketing team as per SLA agreement.
  • Referral and communicate with regional office regarding Underwriting technical and authority.
  • Responsible for the renewal business process including the renewal notice to be reviewed and send to Marketing team as per SLA agreement.
  • Work closely with Marketing team and Risk Engineers team to support the business.
  • Perform the work within the underwriting guidelines as well as legal & compliance of the company.
  • Perform other related duties as assigned.

 

Candidate Specifications

  • Bachelor or master’s degree in insurance or related field.
  • Minimum of 5 years working experience in insurance market.
  • Knowledge, skill and abilities of Thailand Non-life insurance market.
  • English, Computer literacy.
  • Capability to work independently.
Sales Support

Job Purpose

We are looking for a versatile individual who can seamlessly transition between sales and sales support responsibilities. The successful candidate will play a pivotal role in driving revenue growth by supporting the sales team and engaging directly with clients. If you are a proactive, customer-focused professional with a passion for sales, this is an exciting opportunity to contribute to the success of a rapidly growing company.

 

Roles & Responsibilities

1.            Provide administrative support to the sales team, including managing calendars, scheduling meetings, and coordinating travel arrangements. Assist in the preparation of sales presentations, proposals, and contracts. Respond promptly to customer inquiries and facilitate communication between clients and the sales team.

2.            Build and maintain strong relationships with clients through effective communication and a customer-centric approach.

3.            Collaborate with team to identify and pursue upselling and cross-selling opportunities.

4.            Conduct market seek to identify potential leads along with checking the quality of tele-sales, validity of the policy, endorsement, and test data with relate department.

5.            Assist in the development and execution of sales strategies to meet or exceed revenue targets, monitoring policy tracking, Quotations, new and renew policy, policy copy, endorsement, cancellation timely completion.

6.            Participate in sales meetings and contribute to discussions on sales tactics and market trends, generate and analyze sales reports to track performance against targets.

7.            Provide regular updates to the sales team and management on sales activities and achievements.

8.            Understanding how to communicate difficult/sensitive information tactfully.

9.            Perform other related duties as assigned.

 

Candidate Specifications

•             Bachelor's degree required.

•             Excellent proficiency in English and Thai.

•             Proven experience in a sales or sales support role, preferably in insurance business.

•             Strong organizational and multitasking skills with the ability to prioritize tasks

      effectively.

•             Excellent written and verbal communication skills.

•             A proactive and solution-oriented mindset with a focus on customer satisfaction.

•             Ability to work collaboratively in a team environment.

Casualty and Financial Lines UW & Product Development Specialist

Job Overview:

The candidate will be responsible for underwriting and product development for all Casualty insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions through all channels from Corporate Direct, International and Local brokers both direct and assume reinsurance including cedants.  The candidate is reporting to Head of Casualty and Financial Lines UW & Product Development.  The role includes underwriting, regional referral, facultative reinsurance, training the junior underwriter, ensure that the products and team function remain competitive and comply with regulations both internal and external.  The candidate will be required to collaborate with various departments, including but not limited to Commercial Distribution, Commercial Claims, Reinsurance to support the growth and profitability of the business.

Key Responsibilities:

Underwriting Leadership:

  • Support & manage the underwriting team in evaluating and assessing risks for all Casualty and Financial Lines insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions insurance products.
  • Implement the underwriting guidelines, policies, and procedures.
  • Ensure underwriting decisions are made in a timely and accurate manner.
  • Monitor the performance of the current portfolio and implement strategies to improve profitability.
  • Train and mentor junior underwriters to enhance their skills and knowledge.

Product Development:

  • Identify market trends and opportunities for new products and insurance scheme.
  • Support & lead the development and implementation of any new products and/or packages, from concept to launch.
  • Ensure all products comply with relevant regulations and industry standards.
  • Conduct regular reviews of existing products, special clauses, to ensure they remain competitive and meet customer needs.
  • Regularly review policy terms and conditions to ensure they are complying with regulatory standards and reflect current and emerging market trends.

Collaboration and Communication:

  • Collaborate with Commercial Distribution, Commercial Claims, Reinsurance to drive the growth and profitability of the insurance business.
  • Communicate product and underwriting strategies to internal and external stakeholders.
  • Provide insights and recommendations to Head of Product Lines regarding product performance and market opportunities.
  • Collaborate with legal and compliance teams to ensure all policy documents meet legal and industry requirements.

Process Optimization:

  • Design and implement efficient and effective underwriting processes to enhance competitiveness.
  • Continuously review and improve underwriting workflows and procedures to increase productivity and reduce turnaround times.
  • Utilize technology and automation tools to streamline underwriting processes and improve accuracy.
  • Ensure underwriting processes are scalable and adaptable to changing market conditions.

Qualifications & Experience:

  • Bachelor’s degree in insurance industry, business, Finance, or a related field.
  • Professional certification in underwriting (e.g., CPCU, ARe, AU) is a plus.
  • Minimum of 5 years of experience in Casualty and/or Financial Lines insurance underwriting and product development.
  • Understanding of the Thailand insurance industry, insurance market and regulation are preferable.
  • Ability to speak both English and Thai is preferable.

Skills:

  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in underwriting software’s and tools.
Head of Casualty and Financial Lines UW & Product Development

Job Overview:

The candidate will be responsible for leading the underwriting and product development for all Casualty insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions through all channels from Corporate Direct, International and Local brokers both direct and assume reinsurance including cedants.  The candidate is reporting to the Chief Commercial Officer.  The role includes coaching, underwriting, regional referral, facultative reinsurance, ensure that the products and team function remain competitive and comply with regulations both internal and external.  The candidate will be required to collaborate with various departments, including but not limited to Commercial Distribution, Commercial Claims, Reinsurance, Financial Planning & Analysis to drive the growth and profitability of the business.

Key Responsibilities:

Underwriting Leadership:

  • Manage the underwriting team in evaluating and assessing risks for all Casualty and Financial Lines insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions insurance products.
  • Develop and implement the underwriting guidelines, policies, and procedures.
  • Ensure underwriting decisions are made in a timely and accurate manner.
  • Monitor the performance of the current portfolio and implement strategies to improve profitability.
  • Train and mentor junior underwriters to enhance their skills and knowledge.

Product Development:

  • Identify market trends and opportunities for new products and insurance scheme.
  • Lead the development and implementation of any new products and/or packages, from concept to launch.
  • Ensure all products comply with relevant regulations and industry standards.
  • Conduct regular reviews of existing products, special clauses, to ensure they remain competitive and meet customer needs.
  • Regularly review policy terms and conditions to ensure they are complying with regulatory standards and reflect current and emerging market trends.

Collaboration and Communication:

  • Collaborate with Commercial Distribution, Commercial Claims, Reinsurance, Financial Planning & Analysis to drive the growth and profitability of the insurance business.
  • Communicate product and underwriting strategies to internal and external stakeholders.
  • Represent the company at industry events, conferences, and meetings.
  • Provide insights and recommendations to senior management regarding product performance and market opportunities.
  • Collaborate with legal and compliance teams to ensure all policy documents meet legal and industry requirements.

Process Optimization:

  • Design and implement efficient and effective underwriting processes to enhance competitiveness.
  • Continuously review and improve underwriting workflows and procedures to increase productivity and reduce turnaround times.
  • Utilize technology and automation tools to streamline underwriting processes and improve accuracy.
  • Ensure underwriting processes are scalable and adaptable to changing market conditions.

Qualifications & Experience:

  • Bachelor’s degree in insurance industry, business, Finance, or a related field.
  • Professional certification in underwriting (e.g., CPCU, ARe, AU) is a plus.
  • Minimum of 10 years of experience in Casualty and/or Financial Lines insurance underwriting and product development.
  • Understanding of the Thailand insurance industry, insurance market and regulation are preferable.
  • Previous experience and the ability to manage and mentor a team is preferable.
  • Ability to speak both English and Thai is preferable.

Skills:

  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in underwriting software’s and tools.
  • Strong organizational skills to lead the underwriting team and manage various stakeholders.
Commercial Portfolio & Reinsurance Analyst

Job Overview:

The Commercial Lines & Reinsurance Analyst plays a critical role in supporting the pricing, portfolio management, and performance monitoring of commercial insurance products. The role focuses on data-driven analysis and reporting to support strategic decisions across Property, Liability, Marine, and Financial Lines portfolios. The Analyst also contributes to reinsurance strategy, ensuring the optimization and regulatory compliance of reinsurance structures. This is a cross-functional role, requiring close collaboration with underwriting, reinsurance, finance, actuarial, and data teams.

Key Responsibilities:

  1. Pricing & Profitability Analysis
  • Develop and maintain technical pricing models for commercial lines products
  • Analyze underwriting performance, loss ratios, and trends across lines of business.
  • Support rate review processes and recommend adjustments to improve profitability.
  • Monitor portfolio pricing adequacy and suggest corrective measures.
  1. Reporting & Business Intelligence
  • Prepare regular and ad-hoc performance reports for senior management.
  • Create dashboards and visual analytics to monitor KPIs such as written premium, claims ratios, combined ratio, and underwriting profit.
  • Assist in preparing board-level presentations and commercial performance reviews.
  • Prepare the data and analysis to monitor risk accumulation data report and monitor the overall risk accumulation.
  1. Reinsurance Analysis
  • Support the assessment and optimization of reinsurance structures and treaties.
  • Analyze reinsurance recoveries, costs, and net impact on profitability.
  • Work with reinsurance brokers and internal stakeholders to evaluate options and scenarios.
  • Ensure all reporting reports comply with regulatory standards and Sompo group standard.

 

  1. Strategic Support
  • Provide insights to the Chief Commercial Officer and management for business planning, product development, and strategic initiatives.
  • Collaborate with underwriting teams to understand market trends and recommend product/pricing changes.
  • Support initiatives aimed at improving technical margin and market competitiveness.
  1. Data Management & Process Improvement
  • Enhance data quality and reporting automation for efficiency and accuracy.
  • Work with IT/Data teams to ensure reliable data pipelines for pricing and analysis.
  • Assist in the development of tools and templates for underwriting/pricing teams.

Qualifications & Experience:

  • Bachelor’s degree in insurance industry, actuarial science, mathematics, statistics, business, Finance, or a related field.
  • Professional certification in actuarial science or underwriting (e.g., CPCU, ARe, AU) is a plus.
  • 3+ years of experience in commercial insurance pricing, reinsurance, or analytics is preferable
  • Understanding of the Thailand insurance industry, insurance market and regulation are preferable.
  • Ability to speak both English and Thai is preferable.

Skills:

  • Strong analytical and quantitative skills
  • Advanced Excel, SQL, and data visualization (e.g., Power BI, Tableau)
  • Understanding of actuarial techniques and insurance performance metrics
  • Knowledge of reinsurance concepts and structures
  • Strong attention to detail and problem-solving ability
  • Ability to communicate complex data in a clear and concise manner
  • Team-oriented with cross-functional collaboration skills
Sales Executive (Bangkok / Hat Yai)

Roles & Responsibilities
 

  • Expand business volume through brokers and/or individual agents
  • Delivering high-quality customer service for brokers, agents
  • Take care of existing customers while identifying and developing new business opportunities and achieve the targets set by the company
  • Drive sales activities to consistently achieve monthly targets for both renewal and new business opportunities.
  • Coordinating with Underwriting, Claims, and Operations teams to develop the most appropriate solutions for clients.
  • Deliver exceptional service and maintain strong, long-term business relationships with customers.

Candidate Specifications
 

  • Bachelor's degree in marketing, Business Administration, Marketing, Insurance, or any related fields.
  • At least 3 years of experience in Sales, Marketing, Business Development or Customer service from insurance business.
  • Sales driven mindset
  • Strong communication skills committed and eager to learn new skills.
  • Ability to work independently and as a team.
  • Effective English communication is preferable
Compliance (Supervisor – Manager)

Job Purpose

The Compliance Supervisor is responsible for ensuring that the company adheres to legal standards and in-house policies. This role will be instrumental in enforcing regulations in all aspects and levels of business, providing guidance on compliance matters, and overseeing the implementation of the company’s compliance program.  

 

Roles & Responsibilities

  1. Develop and Implement Compliance Policies: Design, develop, and implement comprehensive compliance policies and procedures to ensure the company meets all regulatory requirements.
  2. Monitor Regulatory Changes: Stay updated with relevant laws and regulations, and ensure the company's policies are aligned with any changes in legislation.
  3. Conduct Compliance Audits: Plan and execute internal compliance audits and investigations to identify and mitigate risks, ensuring adherence to internal policies and external regulations.
  4. Training and Education: Organize and conduct compliance training programs for employees to ensure awareness and understanding of compliance issues and responsibilities.
  5. Reporting: Prepare and present regular compliance reports to the senior management and the board of directors, highlighting key compliance risks and issues.
  6. Liaison with Regulatory Bodies: Serve as the main point of contact with regulatory agencies, manage regulatory examinations, and ensure prompt and accurate responses to regulatory inquiries.
  7. Collaboration with Other Departments: Work closely with other departments to ensure a cohesive approach to compliance across the organization.
  8. Perform other related duties as assigned.

 

Role Competencies

  • Comprehensive understanding of relevant laws, regulations, and standards specific to the insurance industry, particularly non-life insurance.
  • Attention to detail to identify and address discrepancies and ensure accuracy in regulatory documents, compliance reports, and company and group policies.
  • Strong analytical skills to interpret complex regulatory requirements, analyze compliance data, and identify potential risks.
  • Excellent written and verbal communication skills, with proficiency in English to effectively communicate with international stakeholders and ensure clarity in compliance matters.
  • Strong problem-solving abilities to address compliance issues promptly and implement effective corrective actions.
  • Leadership abilities to guide and mentor compliance team members, promoting a culture of compliance and ethical behavior within the organization.
  • Flexibility to adapt to changing regulatory environments and internal business needs, ensuring the organization remains compliant.

 

Candidate Specifications

  • Bachelor’s degree in Law is preferred.
  • Supervisor or lower must have Minimum of 2 years of experience in compliance, legal, or regulatory roles within the insurance industry, preferably in non-life insurance.
  • Manager must have Minimum of 4 years of experience in compliance, legal, or regulatory roles within the insurance industry, preferably in non-life insurance.
  • Proven experience in managing compliance programs, conducting audits, and dealing with regulatory bodies.
  • Excellent written and verbal communication skills in Thai and English to effectively interact with international stakeholders and within the group company.
  • Strong analytical skills to interpret regulatory requirements and assess compliance risks.
Health Claims Executive

Focus on A&H Claims due to large volume and use of third-party networks. In particular usage of data and analytics is critical to identify the potential areas of leakage and productivity challenges.

Team Collaboration and External Partnerships

  • Coordinate with other departments such as underwriting, legal, and customer service to streamline the claims process and resolve complex issues.
  • Maintain and build relationships with medical networks, hospitals, clinics, and rehabilitation centers to ensure efficient service delivery and support.
  • Work with TPA's to ensure accurate and timely assessment and payment of claims
  • In the case of severe accidents or long-term illnesses, provide guidance and support for rehabilitation services or long-term care options.

Risk Management & Compliance

  • Monitor and assess potential risks within the portfolio of A&H claims to protect the company from excessive losses.
  • Work with healthcare providers and TPAs to manage the cost of medical treatments and reduce the overall claims burden on the company.

Customer Experience & Complaint Management:

  • Maintain clear, consistent, and empathetic communication with policyholders throughout the claims process. Regularly update claimants on the status of their claims, from the initial submission to final settlement.
  • Effective an simplify the claims processes i.e. claim submission, online tracking, and ensuring that required documentation is clear and optimal.
  • Follow up with claimants' post-settlement to check if they are satisfied with the claims process and offer assistance for any future needs.

General Roles & Responsibilities

  • Determines claims by approving or denying documentation; calculating benefit due; initiating payment or composing denial letter with ensures legal compliance by following company policies, procedures, guidelines, as well as of the policy that approved by 01C.
  • Evaluate the covered medical insurance losses by studying provisions of policy or certificate based on medical documentation or the assembling additional information as required from outside sources, including claimant, physician, employer, hospital, and other insurance companies, initiating or conducting investigation of questionable claims.
  • Monitor and supporting TPAs service, third party.
  • Reply all questions from internal and external customer.
  • Support manager to manage information for Data analysis claim report.
  • Perform other related duties as assigned

Candidate Specifications

  • Health claims skills (PA, Accident, International claims)
  • Bachelor's degree in nurse or related field
  • At least 4 years' experience working in the claim assessor, TPA claims, project claims management.
  • Preferably good knowledge of Microsoft Office.
  • Very good English communications
Legal (Officer - Supervisor)

Roles & Responsibilities

  1. Legal Strategy Development: maintain legal strategies aligned with the company's business objectives to mitigate legal risks and support growth initiatives.
  2. Contract Management: Draft, review, and negotiate a wide range of contracts and agreements, ensuring compliance with legal requirements and protecting the company’s interests.
  3. Compliance Oversight: Monitor and ensure compliance with applicable laws, regulations, and internal policies across all aspects of the company’s operations.
  4. Corporate Governance and Board Support: Preparing board meeting materials, maintaining corporate records, and advising on corporate governance best practices.
  5. Policy Development and Implementation: Review, and update company policies and procedures to ensure compliance with legal requirements and promote ethical behavior within the organization.
  6. Legal Research and Analysis: Supporting legal research on relevant laws, regulations, and industry trends to provide accurate and timely advice to management and other stakeholders.
  7. Regulatory Affairs Management: Serve as the main point of contact for regulatory agencies, manage regulatory submissions and inquiries, and ensure timely compliance with regulatory requirements.
  8. Perform other related duties as assigned.

 

Role Competencies

  • Experienced and understanding of corporate law, commercial contracts, regulatory compliance, litigation, and other relevant areas of law applicable to the insurance industry.
  • Able to assess legal risks, interpret complex legal documents, and provide strategic advice to support business decisions.
  • Ability to analyze legal issues and propose effective solutions.
  • Excellent written and verbal communication skills to effectively convey complex legal concepts to diverse audiences, including internal and external stakeholders.

 

Candidate Specifications

  • Bachelor’s degree in Law is a must.
  • Minimum of 2-4 years of experience in legal roles within the insurance industry, with a focus on non-life insurance.
  • Having knowledge of insurance laws, regulations, and industry standards applicable to non-life insurance.
  • Experience in handling legal aspects of insurance product development, distribution, and claims processing.
  • Excellent written and verbal communication skills in Thai and English.
  • Strong collaborating effectively with stakeholders across the organization.
Digital Marketing

The main purpose of this position is to manage all areas of digital marketing including creating digital marketing strategies to attract-engage-capture customers, scheduling the distribution of all communication for all digital channels, media buying, and monitoring performance for optimizing to get better results.

Roles & Responsibilities

1. Digital Campaign Management: Plan, Execute, and Optimize digital marketing advertisements and campaigns across various online and offline channels to generate brand awareness, drive traffic, and increase conversions.

2. Support sales and after-sales processes to ensure the customer has a good experience with us.

3. Content Creation: Planning and collaborating with the Designer to create compelling and engaging content that attracts leads and customers.

4. Analytics and Reporting: Utilize digital analytics tools to track and analyze advertisement and campaign performance, website traffic, and user behavior to provide actionable optimization and improvement

5. Market Research and Competitor Analysis: Stay updated with industry trends, consumer behavior, and competitor activities to identify opportunities for growth and keep our marketing strategies ahead of the curve.

Role Competencies

• Proficient in digital marketing skills including digital ads setup and optimization, social media management, content creation process, and digital customer experience.

• Hands-on experience with SEO.

• Proficient in Data Analysis using Google Analytics and social media analytics tools.

• Excellent communication and interpersonal skills.

• Comfortable working in a dynamic environment.

Candidate Specifications

• Bachelor's degree or higher in Marketing or any related field

• At least 2 years of working experience in a digital marketing role

• Experience in the insurance business is a huge plus

• Experience in a digital agency is a huge plus