ร่วมงานกับเราที่ ซมโปะ ประกันภัย
ประกาศรับสมัครงาน
เราเชื่อมั่นว่า บุคลากรเป็นทรัพยากรที่สำคัญที่สุด เราจึงให้ความสำคัญอย่างยิ่งกับการพัฒนาทรัพยากรบุคคล โดยไม่คำนึงถึงเพศ, เชื้อชาติ และสัญชาติ หากคุณมีความมุ่งมั่น ทุ่มเทในการพัฒนาตนเองอย่างต่อเนื่อง เราขอเชิญคุณมาร่วมเป็นส่วนหนึ่งในการขับเคลื่อนองค์กรของเรา
ติดต่อฝ่ายทรัพยากรบุคคล
บมจ. ซมโปะ ประกันภัย (ประเทศไทย)
1152 อาคารปัน ชั้น 23, 24 ถนนพระรามที่ 4 แขวงคลองเตย เขตคลองเตย กรุงเทพฯ 10110
โทรศัพท์: 02-119-3000 ต่อ 1612 หรือ 1615
อีเมล: recruit@sompo.co.th
ตำแหน่งงานที่เปิดรับสมัคร
Scope & Responsibilities
'In addition to the responsibilities outlined above for P&C Claims, focus on the following areas which are specific for A&H Claims due to large volume and use of third party networks. In particular usage of data and analytics is critical to identify the potential areas of leakage and productivity challanges.
Team Collaboration and External Partnerships
- Coordinate with other departments such as underwriting, legal, and customer service to streamline the claims process and resolve complex issues.
- Maintain and build relationships with medical networks, hospitals, clinics, and rehabilitation centers to ensure efficient service delivery and support.
- Work with TPA's to ensure accurate and timely assessment and payment of claims
- In the case of severe accidents or long-term illnesses, provide guidance and support for rehabilitation services or long-term care options.
Risk Management & Compliance
- Monitor and assess potential risks within the portfolio of A&H claims to protect the company from excessive losses.
- Work with healthcare providers and TPAs to manage the cost of medical treatments and reduce the overall claims burden on the company.
Customer Experience & Compaint Management:
- Maintain clear, consistent, and empathetic communication with policyholders throughout the claims process. Regularly update claimants on the status of their claims, from the initial submission to final settlement.
- Effective an simplify the claims processes i.e. claim submission, online tracking, and ensuring that required documentation is clear and optimal.
- Follow up with claimants post-settlement to check if they are satisfied with the claims process and offer assistance for any future needs.
Key Skills and Competencies:
'- Expertise in motor insurance policies, claims handling, and compliance with legal and company policies.
- Strong communication skills, with the ability to empathize, resolve issues, and maintain positive customer interactions.
- Ability to assess claims, identify discrepancies, and make informed decisions with strong attention to detail.
- Effectively prioritize tasks, manage multiple claims, and ensure timely processing and settlement.
- Work seamlessly with internal teams like adjustors, FNOL, and payment teams to ensure smooth claim handling.
- Ability to detect potential fraud, escalate suspicious claims, and resolve issues promptly.
- Stay updated on industry trends, regulatory changes, and adapt to evolving claims processes.
Leadership and Management:
Financial Reporting:
Compliance and Risk Management:
Strategic & Financial Planning:
Systems and Technology
Job Title: Manager - Motor UW & Product Development
Department: Underwriting & Product Development
Grade: Manager or above
Reporting Manager: Chief UW Officer
Team Size: 6 to 10
Job Overview:
The candidate will be responsible for leading the underwriting and product development for all motor insurance products, motor related insurance products through all channels and business model from group motor fleet, individual broker, dealership and business partner. The candidate is reporting to Chief UW Officer. It will include evaluating risks, developing new motor product set up, motor quote and ensuring that existing products remain competitive and comply with regulations. The candidate will be required to collaborate with various departments, including but not limited to actuarial and pricing, claims, marketing, and sales, to drive the growth and profitability of the motor insurance portfolio.
Key Responsibilities:
Underwriting Leadership:
Product Development:
Collaboration and Communication:
Process Optimization:
Qualifications & Experience:
Skills:
Roles & Responsibilities
Candidate Specifications
Roles & Responsibilities
Candidate Specifications
Roles & Responsibilities
Candidate Specifications
Job Purpose
We are looking for a versatile individual who can seamlessly transition between sales and sales support responsibilities. The successful candidate will play a pivotal role in driving revenue growth by supporting the sales team and engaging directly with clients. If you are a proactive, customer-focused professional with a passion for sales, this is an exciting opportunity to contribute to the success of a rapidly growing company.
Roles & Responsibilities
1. Provide administrative support to the sales team, including managing calendars, scheduling meetings, and coordinating travel arrangements. Assist in the preparation of sales presentations, proposals, and contracts. Respond promptly to customer inquiries and facilitate communication between clients and the sales team.
2. Build and maintain strong relationships with clients through effective communication and a customer-centric approach.
3. Collaborate with team to identify and pursue upselling and cross-selling opportunities.
4. Conduct market seek to identify potential leads along with checking the quality of tele-sales, validity of the policy, endorsement, and test data with relate department.
5. Assist in the development and execution of sales strategies to meet or exceed revenue targets, monitoring policy tracking, Quotations, new and renew policy, policy copy, endorsement, cancellation timely completion.
6. Participate in sales meetings and contribute to discussions on sales tactics and market trends, generate and analyze sales reports to track performance against targets.
7. Provide regular updates to the sales team and management on sales activities and achievements.
8. Understanding how to communicate difficult/sensitive information tactfully.
9. Perform other related duties as assigned.
Candidate Specifications
• Bachelor's degree required.
• Excellent proficiency in English and Thai.
• Proven experience in a sales or sales support role, preferably in insurance business.
• Strong organizational and multitasking skills with the ability to prioritize tasks
effectively.
• Excellent written and verbal communication skills.
• A proactive and solution-oriented mindset with a focus on customer satisfaction.
• Ability to work collaboratively in a team environment.
Job Overview:
The candidate will be responsible for underwriting and product development for all Casualty insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions through all channels from Corporate Direct, International and Local brokers both direct and assume reinsurance including cedants. The candidate is reporting to Head of Casualty and Financial Lines UW & Product Development. The role includes underwriting, regional referral, facultative reinsurance, training the junior underwriter, ensure that the products and team function remain competitive and comply with regulations both internal and external. The candidate will be required to collaborate with various departments, including but not limited to Commercial Distribution, Commercial Claims, Reinsurance to support the growth and profitability of the business.
Key Responsibilities:
Underwriting Leadership:
Product Development:
Collaboration and Communication:
Process Optimization:
Qualifications & Experience:
Skills:
Job Overview:
The candidate will be responsible for leading the underwriting and product development for all Casualty insurance products including Public Liability, CGL, Product Liability, Recall, D&O, PI, Cyber and Financial Institutions through all channels from Corporate Direct, International and Local brokers both direct and assume reinsurance including cedants. The candidate is reporting to the Chief Commercial Officer. The role includes coaching, underwriting, regional referral, facultative reinsurance, ensure that the products and team function remain competitive and comply with regulations both internal and external. The candidate will be required to collaborate with various departments, including but not limited to Commercial Distribution, Commercial Claims, Reinsurance, Financial Planning & Analysis to drive the growth and profitability of the business.
Key Responsibilities:
Underwriting Leadership:
Product Development:
Collaboration and Communication:
Process Optimization:
Qualifications & Experience:
Skills:
Job Overview:
The Commercial Lines & Reinsurance Analyst plays a critical role in supporting the pricing, portfolio management, and performance monitoring of commercial insurance products. The role focuses on data-driven analysis and reporting to support strategic decisions across Property, Liability, Marine, and Financial Lines portfolios. The Analyst also contributes to reinsurance strategy, ensuring the optimization and regulatory compliance of reinsurance structures. This is a cross-functional role, requiring close collaboration with underwriting, reinsurance, finance, actuarial, and data teams.
Key Responsibilities:
Qualifications & Experience:
Skills:
Roles & Responsibilities
Candidate Specifications
Job Purpose
The Compliance Supervisor is responsible for ensuring that the company adheres to legal standards and in-house policies. This role will be instrumental in enforcing regulations in all aspects and levels of business, providing guidance on compliance matters, and overseeing the implementation of the company’s compliance program.
Roles & Responsibilities
Role Competencies
Candidate Specifications
Focus on A&H Claims due to large volume and use of third-party networks. In particular usage of data and analytics is critical to identify the potential areas of leakage and productivity challenges.
Team Collaboration and External Partnerships
Risk Management & Compliance
Customer Experience & Complaint Management:
General Roles & Responsibilities
Candidate Specifications
Roles & Responsibilities
Role Competencies
Candidate Specifications
The main purpose of this position is to manage all areas of digital marketing including creating digital marketing strategies to attract-engage-capture customers, scheduling the distribution of all communication for all digital channels, media buying, and monitoring performance for optimizing to get better results.
Roles & Responsibilities
1. Digital Campaign Management: Plan, Execute, and Optimize digital marketing advertisements and campaigns across various online and offline channels to generate brand awareness, drive traffic, and increase conversions.
2. Support sales and after-sales processes to ensure the customer has a good experience with us.
3. Content Creation: Planning and collaborating with the Designer to create compelling and engaging content that attracts leads and customers.
4. Analytics and Reporting: Utilize digital analytics tools to track and analyze advertisement and campaign performance, website traffic, and user behavior to provide actionable optimization and improvement
5. Market Research and Competitor Analysis: Stay updated with industry trends, consumer behavior, and competitor activities to identify opportunities for growth and keep our marketing strategies ahead of the curve.
Role Competencies
• Proficient in digital marketing skills including digital ads setup and optimization, social media management, content creation process, and digital customer experience.
• Hands-on experience with SEO.
• Proficient in Data Analysis using Google Analytics and social media analytics tools.
• Excellent communication and interpersonal skills.
• Comfortable working in a dynamic environment.
Candidate Specifications
• Bachelor's degree or higher in Marketing or any related field
• At least 2 years of working experience in a digital marketing role
• Experience in the insurance business is a huge plus
• Experience in a digital agency is a huge plus
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