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Job Purpose

To handle Account Payable booking and organize account payable process.       

 

Roles & Responsibilities

1.            To organize Account Payable process for smooth operation. Purchase voucher booking, verify documents are fully supported/authorized.

2.            Prepare input VAT report, following up pending tax invoice on a timely manner.

3.            File tax invoices after tax submission.

4.            Extract monthly report to support the financial closing process.

5.            Perform other related duties as assigned.

 

Candidate Specifications

•             Bachelor’s degree in accounting or related fields.

•             Fair written and reading English.

•             Capable of computer skills especially Microsoft Office.

Job Purpose

To deliver a professional service to customer via all service channels (Phone, email and social media).

 

Roles & Responsibilities

• Handling customer inquiries and requests over the phone, by email and by social media base on given script, format and pattern.
• Recording customer cases into the system or given tools and updating cases status.
• Coordinating and following up cases with related parties to make sure that the customer has already been contacted within appropriate time.
• Screening endorsement and cancellation cases before submitting to Policy Processing department.
• Contacting customer who has a car accident to make an appointment with dealer or garage for auto repair.
• Being helpdesk agent for Travel insurance online to support the customer in buying policy via website.
• Performing confirmation call to make sure that the customer has already received policy and understand policy provision.
•  Managing and resolving customer complaints and problems in proper manner.
• Identifying significant issues and escalating cases to supervisor.
•  Summarizing daily activity report (Call, e-mail, facebook etc…).
• Performing other duties as assigned.

 

Candidate Specifications

1.            Male or female.

2.            Bachelor’s degree.

3.            Have direct experience in Customer Service for 2-3 years at least.

Responsibilities

The role involves data for insurance pricing, modelling, and actuarial reserving. Supporting data extraction, analysis report and data visualization. And also involved in develop and maintain ETL.

1. Daily Report maintenance, analytics and technical pricing model development

2. ETL maintenance, make sure daily and monthly data is running

3. Creating dashboard in tableau

4. Monthly analysis report maintenance

 

Qualifications

1. Bachelor's Degree in any IT related field.

2. 1-2 years’ experience in Data Analytics.

3. Good communication skills. Able to communicate fairly in spoken and written English.

4. Experience in various technologies used in ETL development, Business Intelligence (BI), Python and SQL.

5. Knowledge of insurance would be an advantage.

Job Overview:

The candidate will be responsible for leading the underwriting and product development for all individual and group accident and health insurance products reporting to Chief UW Officer. It will include evaluating risks, developing new insurance products, and ensuring that existing products remain competitive and compliant with regulations. The candidate will be required to collaborate with various departments, including but not limited to actuarial, claims, marketing, and sales, to drive the growth and profitability of the accident and health insurance portfolio.

Key Responsibilities:

Underwriting Leadership:

• Manage the underwriting team in evaluating and assessing risks for accident and health insurance products.
• Develop and implement underwriting guidelines, policies, and procedures.
• Ensure underwriting decisions are made in a timely and accurate manner.
• Monitor the performance of the underwriting portfolio and implement strategies to improve profitability.
• Train and mentor junior underwriters to enhance their skills and knowledge.

Product Development:

• Identify market trends and opportunities for new accident and health insurance products.
• Lead the development and implementation of new products, from concept to launch.
• Work with actuarial and marketing teams to develop pricing strategies and promotional plans.
• Ensure all products comply with relevant regulations and industry standards.
• Conduct regular reviews of existing products to ensure they remain competitive and meet customer needs.
• Regularly review policy terms and conditions to ensure they are compliant with regulatory standards and reflect current and emerging market trends.
• Update and revise policy language as necessary to address new risks and regulatory changes.

Collaboration and Communication:

• Collaborate with actuarial, claims, marketing, sales, and other departments to ensure cohesive product strategies.
• Communicate product and underwriting strategies to internal and external stakeholders.
• Represent the company at industry events, conferences, and meetings.
• Provide insights and recommendations to senior management regarding product performance and market opportunities.
• Collaborate with legal and compliance teams to ensure all policy documents meet legal and industry requirements.

Process Optimization:

• Design and implement efficient and effective underwriting processes to enhance competitiveness.
• Continuously review and improve underwriting workflows and procedures to increase productivity and reduce turnaround times.
• Utilize technology and automation tools to streamline underwriting processes and improve accuracy.
• Ensure underwriting processes are scalable and adaptable to changing market conditions.

Qualifications & Experience:

• Bachelor’s degree in health industry, business, Finance, Insurance, or a related field.
• Professional certification in underwriting (e.g., CPCU, ARe, AU) is a plus.
• Minimum of 10 years of experience in accident and health insurance underwriting and product development esp. in medical insurance.
• Understanding of the Thailand health industry, insurance market and regulation are preferable.
• Previous experience and the ability to manage and mentor a team is preferable.
• Ability to speak both English and Thai is preferable.

Skills:

• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in underwriting software’s and tools.
• Strong organizational skills to lead product development and manage multiple projects.

Roles & Responsibilities

• To achieve the project as a representative of accounting department within the project timeline under the conditions of accuracy and efficiency throughout the development process.
• To support IFRS17 in accounting workstream as expense study, new COA and GL mapping.
• Perform other related duties as assigned.

Candidate Specifications

• Bachelor’s degree in Accounting.
• Preferred ex-audit experience.
• Good command in English and Thai.
• At least 3 years’ experience in non-life insurance business.
• Experience in working on project.
• Good communication skills.
• Good time-management skills.
• Able to be working under pressure.
• Ability to multitask.
• Knowledgeable in IFRS17 is plus.

Job Purpose

Manage company’s investment under policies and regulations. Monitor and manage company’s liquidity to fund operating expenses and claim payments.

Roles & Responsibilities

1. Manage the investment and liquidity to optimize investment performance within the agreed level of risk and comply with SIT policies and OIC regulations.
2. Examine cash requirement for normal operations, develop cash flow monitoring system and analysis.
3. Do fund planning and monitor amount due daily including interest to roll over or payback.
4. Prepare adequate liquidity for cash disbursement.
5. Be a contact person to bank and financial institution for deposit, loan and other related matters.
6. Prepare periodical reports related to finance and investment to Investment Committee, Management and OIC.
7. Monitor investment income and investment portfolio and prepare investment report to Investment Committee.
8. Review annual investment policy.
9. Prepare monthly investment reconciliation for group reporting purpose.
10. Perform other related duties as assigned.

Candidate Specifications

• Bachelor’s degree in finance, Economics, Business Administration, or any related fields
• At least 3 years experiences in investment, banking or finance.
• Excellent English communications. (Final interview with Regional)

Job Purpose

The Legal & Compliance Specialist plays a crucial role in supporting the legal and compliance functions of an organization. Their responsibilities include providing in-house legal support, ensuring regulatory compliance, developing control systems, evaluating and improving controls, revising procedures to identify risks and non-conformities, coordinating with government agencies, and monitoring regulatory developments. They collaborate with cross-functional teams and work closely with the Head of Legal and Compliance to mitigate legal and compliance risks and maintain adherence to laws, regulations, and internal policies.

Roles & Responsibilities

A) Contract Management:

   1. Review, draft, and negotiate a variety of contracts, agreements, and legal documents.

   2. Ensure contracts comply with legal and regulatory requirements and align with the organization's interests and internal policies.

   3. Tracking the turnaround time for contract reviews and approvals, contract negotiation success rate, and the percentage of contracts in compliance with legal and regulatory standards.

   4. Coordinate contract approvals, execution, and record-keeping processes.

   5. Provide guidance and support to stakeholders regarding contract interpretation and dispute resolution.

B) Legal Research and Analysis:

   1. Conduct legal research on a wide range of topics and provide timely and accurate analysis.

   2. Provide recommendation and/or opinion from the legal and compliance perspective for issues as required.

   3. Collaborate with external legal counsel when necessary and manage relationships with outside vendors.

   4. Advise the legal matters of the company and provide legal advice as requested.

   5. Review the Letter explaining the facts about the complaints in general correspondence with regulators (OIC).

C) Compliance:

   1. Monitor changes in legal and regulatory requirements.

   2. Stay up to date with changes in laws, regulations, and industry trends affecting the organization.

   3. Collaborate with departments to stay updated on laws, announcements, regulations, and any requirements, including by laws and regulations of competent authorities, that the company must comply with.

   4. Coordinate with OIC to ensure the company's compliance practices.

   5. Support the implementation of the Compliance Program

D) Risk Management:

   1. Support the identification and assessment of legal and compliance risks within the organization including support work to achieve the RMC meeting.

   2. Collaborate with the risk management team to develop strategies for mitigating identified risks.

E) Team Coordination and Support:

   1. Assist the Head of Legal and Compliance in supervising and coordinating the activities of the legal and compliance team.

   2. Collaborate with cross-functional teams to ensure legal and compliance requirements are integrated into business processes.

F) Secretary

   1. Support work to achieve the BOD, AGM, EGM arrangement.

   2. Perform other related duties as assigned.

Qualifications

   1. Bachelor of Laws (LL.B.) degree or any equivalent university degree having the study of law as an integral part of the curriculum. A Juris (LLM) degree is preferred.

   2. At least 3 years of experience in a similar post.

   3. Strong legal experience in corporate and commercial matters.

   4. Excellent written and verbal communication skills in the English language, with the ability to communicate effectively and authoritatively to a diverse audience, and to explain complex regulatory legislation and principles.

   5. Ability to maintain confidentiality and ensure that confidential data is handled professionally and sensitively.

   6. Able to work in partnership and with people at all levels.

   7. Accuracy and attention to details.

   8. Well versed with MS office tools (Excel and PowerPoint).

Responsibilities

To generate and provide timely and accurate reporting both insights and analyses to all the claim performance. The role will perform data analysis for generating reports on periodic basis. This will require expertise in the Microsoft Excel, Microsoft Business Intelligence stack and other BI tools as well.

1. Overall monitor claim data and maintain documentation for reports and queries.
2. Tracking and reporting claim effort and expenses.
3. Generate operation reports and dashboards in term of the business requirements.
4. Develop strategies to reduce claim cost, claim severity, claim leakage to achieve the company’s profitability target.
5. To ensure that all claim activities are complying with the company’s rules & regulation and relevant laws.
6. Creating a detailed of claim analysis; problems, opportunities, and solutions for the business.
7. Coordinating internal resources, partner resources, and third parties/vendors for the business requirements or any projects.
8. Managing multiple projects simultaneously.
9. Perform other related duties as assigned.

Qualifications

1. Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field.
2. At least 4 years’ experience in Data Analytics or Claim Analytics for Non-Life Insurance.
3. Proficiency in using Microsoft Excel and BI tools.
4. Strong analytical, problem-solving, and communication skills.
5. Excellent leadership and team management abilities.
6. Experience in managing ETL processes and creating data visualizations using Tableau are advantaged.
7. Able to communicate in English and Thai

Roles

1. To develop strategies to reduce claim cost, claim severity, claim leakage of Motor Claim in order to achieve the company’s profitability target.
2. To control and ensure the efficient motor claim service had been delivered to the customers.
3. To ensure that all motor claim activities are complying with the company’s rules & regulation and relevant laws.
4. To manage day to day performance monitoring and managing workloads.
5. To train and leverage staff skillset to meet & match with the job assignment both soft skills and technical skills.
6. Perform other related duties as assigned.

 

Responsibilities

1. Daily Tasks

• Daily monitor & control claim performance, ensure that motor claim approval has been proceeded without delay.
• Provide suggestion to ensure the best services has been provided to customers.
• To oversee & control the incoming problems/complaints and respond to customers or regulatory and set up the countermeasures for future preventive.
• To provide technical support on complex claim.
• To control current claim approval process to be up to date, on delay.
• To leverage motor claim staff skill set to meet with his/her job assignment.

 

2. Monthly Tasks

• To manage and control claim cost/claim handling expenses.

 

3. Quarterly Tasks

• To increase the number of garages to participate in EMCS system.
• To increase the number of surveyors to participate in E-Survey.
• To increase the number of spare-part shop to participate in E-Part.

 

4. Annually Tasks

• To improve & monitor the salvage auction process to be transparency.
• To ensure there is/are proper process in controlling Vender and/or other service providers to ensure of transparency process has been taken and be able to audit.

 

Key Relationship

External

• Surveyor/Loss Adjuster
• Clients
• Legal consultant
• Broker
• Third Party
• Vendor/Business Partner

 

Candidate Specifications

1. Business Administration bachelor’s degree or higher in Insurance, Management, or related field
2. Proven Motor Claim experience at least 3 years in management level
3. Excellent command of English in both written and spoken
4. Proficiency in Team management, Solving Problem and Computer Literacy

 

Job Purpose

Settle the non-motor claims without delay in accordance with OIC Regulation

Roles & Responsibilities

1. Handle, manage and claims resolve cases focusing on Marine cargoes and Carrier Liability claims based on insurance terms and conditions

2. Negotiate, discuss with other related person to settle claims correctly.

3. Resolve claims up to specified settlement authority.

4. Survey and inspect damage cargoes

5. Reply to all queries/ questions from all internal and external customers.

6. Handle for salvage (bidding) and recovery (to be witness at the court)

7. Strictly abide by the rules and regulations of the Company

8. Perform other related duties as assigned.

Candidate Specifications

•             Experience in Marine and Logistic

•             Good in English both writing and speaking.

•             Proficiently in Computer Literacy

Roles & Responsibilities
 

• Ensure client’s needs are met on a day-to-day basis for responsible accounts.
• Identify client’s risk for determining pricing/coverage.
• Prepare insurance quotation and negotiate proposed terms and condition with our underwriter for renewal insurance policy and new business.
• Ensure that the policies are checked and delivered to the client on a reasonable time.
• Prepare a sale presentation or sale engagement to each account.
• Carry out a variety of other administrative tasks as assignment.

 

Candidate Specifications
 

• Bachelor’s degree in major insurance is preferable.
• Insurance experience at least 3-5 years and take care of corporate accounts, however fresh graduates are also welcomed.
• Non-life insurance experience
• Fair in English skills (Speaking, Writing and Reading)
• Computer skills in MS office, MS Word, MS Excel, MS PowerPoint etc.

Job Purpose

To lead underwriting team and play a crucial role in enhancing pricing structure, providing expert guidance in motor underwriting, and supporting decision-making processes for referred cases. Deep understanding of underwriting principles, exceptional analytical skills, and a passion for driving efficiency and accuracy in underwriting processes.

Roles & Responsibilities

• To take the lead on motor underwriting projects, overseeing their planning, execution, and communicate decisions effectively, providing rationale and guidance to ensure consistency and transparency in underwriting outcomes.
• To manage referral cases for both individual and group business, including premium structure assessment and utilizing tools for new, renewals, and endorsements policies. 
• To analyze existing underwriting processes and identify areas for improvement.
• To understand the motor product portfolio and monitor its performance, including sales volume and profitability.
• To co-develop IT system, if necessary, for the new product starting from providing business requirement, UAT and until go live.
• To manage product setup and package creation in Aegis, MDO, and eBao. Additionally, ensure the timely updating of pricing tools for each project.
• Ad-hoc support on various new projects.
• Perform other related duties as assigned.

 

Candidate Specifications

• Bachelor’s degree in Statistics, Actuarial sciences or related field.
• At least 5 years’ experience working in the motor underwriting, product development, or pricing team is preferable.
• Strong motor experience and underwriting guideline.
• Ability to work independently and handle multiple projects.
• Good command of spoken and written English.
• Preferably good knowledge of Microsoft Office, Microsoft Visual Basic, SAS, R or similar statistical tools.

Job Purpose

To leverage my expertise in actuarial pricing, data analytics, and team management to drive the development and maintenance of advanced pricing models, ensure accurate pricing assumptions, and optimize the overall pricing strategy for Motor Insurance and other consumer lines products.

 

Roles & Responsibilities

1.            Develop and maintain technical pricing, also build and manage databases for pricing and analytic report.

2.            Build data capabilities to strengthen pricing, risk and portfolio management

3.            Build data-driven culture and data governance for organization

4.            Lead and supervise a team responsible for Pricing related, ETL processes, Tableau dashboards, and Excel reports

5.            Utilize Python for data analytics and complex report services

6.            Oversee implementation and maintenance of SAS scripts for automating renewal tasks and managing data storage

7.            Ensure the pricing engine supports new business by generating premium structures and creating product plans

8.            Perform other related duties as assigned.

 

Candidate Specifications

•             Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field.

•             Proven experience in developing pricing models for Motor Insurance.

•             Proficiency in using RADAR and Emblem software for pricing.

•             Knowledge of SQL and experience with SSIS for database management.

•             Experience in data analytics with Python.

•             Experience in managing ETL processes and creating data visualizations using Tableau.

•             Strong analytical, problem-solving, and communication skills.

•             Excellent leadership and team management abilities.

Roles & Responsibilities

• Assist in the development of pricing models and strategies for personal lines insurance products.
• Analyze historical data and trends to assess risks and support pricing decisions.
• Support the rate-making process including data preparation, model building, and validation.
• Collaborate with the underwriting and product development teams to implement competitive pricing structures.
• Participate in the preparation of rate filings and documentation for regulatory compliance.
• Provide analytical support for other actuarial functions such as profitability analysis.
• Ensure accuracy and timeliness of portfolio management activities.

 

Candidate Specifications

• Bachelor's degree in Actuarial Science, Statistics, Mathematics, Economics, or a related field.
• At least 3 years of experience in the insurance or reinsurance industry (ideally non-life).
• Strong professional background in actuarial science and a proven track record in portfolio management.
• Work experience on GLM modelling.
• Proficiency in actuarial software and tools (e.g., SAS, R, Python, EMBLEM, SQL).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.

Roles & Responsibilities

• Provide the underwriting quote to the Marketing team as per SLA agreement.
• Referral and communicate with regional office regarding Underwriting technical and authority.
• Responsible for the renewal business process including the renewal notice to be reviewed and send to Marketing team as per SLA agreement.
• Work closely with Marketing team and Risk Engineers team to support the business.
• Perform the work within the underwriting guidelines as well as legal & compliance of the company.
• Perform other related duties as assigned.

 

Candidate Specifications

• Bachelor or master’s degree in insurance or related field.
• Minimum of 5 years working experience in insurance market.
• Knowledge, skill and abilities of Thailand Non-life insurance market.
• English, Computer literacy.
• Capability to work independently.

Responsibilities:
 

• Conduct loss prevention surveys, including risk surveys, and issue the survey reports to assist underwriting and marketing department to make a right decision to set the appropriate premium, terms and conditions.
• Report monthly performance of all survey activities to risk management manager.
• Support risk management department to create value added services to specific clients chosen by marketing team.
• Support risk management department to improve all kinds of services for internal and external clients.
• Complete some administrative tasks as assigned by risk management manager.

 

Qualifications:
 

• Bachelor’s degree or higher in Engineering (electrical is preferred).
• 0-5 years of experience in risk engineering, safety or fire protection.
• Good command of English in both written and spoken (TOEIC 550+).
• Computer literacy.

Roles & Responsibilities
 

• Coaching product knowledge and sales skills & techniques for sellers.
• Promote and boost up sales activities i.e. event / Booth at branches.
• Joint regular/adhoc meeting to update sales/loss performance.
• Strengthen relationship management with CIMB Regional manager / Branch manager.
• Follow up applications and documents related complied with company’s procedure pre-sales and post-sales and market conduct.
• Perform other related duties as assigned.

 

Candidate Specifications
 

• Bachelor's degree in Marketing, Economics or related fields
• At least 2 years’ experience in insurance, Bancassurance Sales and financial advisor is preferable.
• Good personality
• Good knowledge of market conduct.

Job Purpose

We are looking for a versatile individual who can seamlessly transition between sales and sales support responsibilities. The successful candidate will play a pivotal role in driving revenue growth by supporting the sales team and engaging directly with clients. If you are a proactive, customer-focused professional with a passion for sales, this is an exciting opportunity to contribute to the success of a rapidly growing company.

 

Roles & Responsibilities

1.            Provide administrative support to the sales team, including managing calendars, scheduling meetings, and coordinating travel arrangements. Assist in the preparation of sales presentations, proposals, and contracts. Respond promptly to customer inquiries and facilitate communication between clients and the sales team.

2.            Build and maintain strong relationships with clients through effective communication and a customer-centric approach.

3.            Collaborate with team to identify and pursue upselling and cross-selling opportunities.

4.            Conduct market seek to identify potential leads along with checking the quality of tele-sales, validity of the policy, endorsement, and test data with relate department.

5.            Assist in the development and execution of sales strategies to meet or exceed revenue targets, monitoring policy tracking, Quotations, new and renew policy, policy copy, endorsement, cancellation timely completion.

6.            Participate in sales meetings and contribute to discussions on sales tactics and market trends, generate and analyze sales reports to track performance against targets.

7.            Provide regular updates to the sales team and management on sales activities and achievements.

8.            Understanding how to communicate difficult/sensitive information tactfully.

9.            Perform other related duties as assigned.

 

Candidate Specifications

•             Bachelor's degree required.

•             Excellent proficiency in English and Thai.

•             Proven experience in a sales or sales support role, preferably in insurance business.

•             Strong organizational and multitasking skills with the ability to prioritize tasks

      effectively.

•             Excellent written and verbal communication skills.

•             A proactive and solution-oriented mindset with a focus on customer satisfaction.

•             Ability to work collaboratively in a team environment.