Sompo

Innovation for Wellbeing

HOW TO MAKE A CLAIM

Motor Claims

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Motor Claim

  1. Call our 24 hr. hot line claim service at Tel. 02 118 7400 to report the accident.
    Our claim staff is ready to serve you 24 hours.

    In case there is no other party involved, our claim staff will suggest you to go to our contracted garage for car repair. Claim Form can be filled in at the garage.

    In case there is no other party involved, our claim staff will suggest you to go to our contracted garage for car repair. Claim Form can be filled in at the garage.
     
  2. When the car repair is complete, you should inspect the repair. If you are not satisfied with the repair, please notify the company immediately.
     
  3. If you would like car repair done by your preferred garage which is not our contracted garage, you should proceed as follows:
    • Ask your preferred garage to submit repair quotation to you.
    • Contact the company and get approval of the quotation.
    • After the car repair, bring the receipt and drive the car to the company for repair inspection. The company will issue a cheque for settlement to you as soon as possible.
  4. After the Surveyor has received all required documents and amount of loss is agreed upon, the company will make claim payment to you as soon as possible.

Download Document List

File Click below to download

Motor Claim Form

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Document for Motor claim

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Motor Accident Procedure

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